Privacy Policy

This Privacy Policy explains how RX Plumbing and Drain ("we," "our," or "us") collects, uses, and protects the personal information you provide when using our website ("Site"). By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use this Site.

1. Information We Collect and How We Use It

Personal Information: When you interact with our Site, such as by filling out forms, requesting information, or signing up for newsletters and promotions, we may collect personal information including, but not limited to, your name, mailing address, email address, and phone number (for SMS communications). We collect and retain this information to fulfill your requests, communicate with you, and improve our services.

SMS Communications: If you provide your phone number and consent to receive SMS communications, we may send you SMS updates, promotions, or other information related to our services. Consent to receive SMS communications is optional and can be revoked at any time by replying "STOP" to any message you receive from us.

Cookies: We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device, which allow us to track non-personal information such as pages visited and advertisements viewed. You can disable or delete cookies through your browser settings, but certain features of the Site may not function properly if you do so.

Logfile Information: Our servers automatically collect log file information when you visit the Site, such as your IP address, browser type, and pages viewed. This information is used to improve the performance and security of the Site.

Non-Personal Information: We may collect non-personal information such as your demographic data, browsing behavior, and device type. This information is used for analytics, research, and to improve the user experience on our Site.

Do Not Track: We currently do not respond to "Do Not Track" signals from web browsers, as there is no consensus on how to interpret such signals across the industry.

2. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information will only be shared with third parties for essential services (such as payment processing or website hosting) or when required by law.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we learn that we have inadvertently gathered personal information from a child under the age of 13 without parental consent, we will take steps to delete such information.

5. Your Rights and Choices

Access and Update Your Information: You may request to review, update, or correct the personal information we have about you by contacting us. Opt-Out of Communications: You can opt out of receiving promotional emails or SMS messages by following the unsubscribe instructions provided in those communications. You may also email us directly to request removal. Request Deletion: You may request that we delete your personal information, and we will comply unless we are legally required to retain it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about how visitors use our Site. You can control the use of cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.

7. External Links and Third Parties

Our Site may contain links to external websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before submitting any personal information.

8. International Users

If you access our Site from outside the United States, your personal information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer and understand that U.S. data privacy laws may differ from those in your country.

9. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review this Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

RX Plumbing and Drain  
Email: HELLO@rx-plumbing.com  
Phone: 470-291-5181